Frequently Asked Questions


Can I change the delivery address ?

You can, if you wish, specify a separate delivery address when you sign up to the Wine Club. Alternatively, providing you give us enough notice, we can update your delivery address permanently or redirect a single delivery to a different address. Contact

Damaged Case ?

Please email   We offer a credit, replacement or refund, no quibble.

How does my discount work ?

Please click here (Link to the section)

What is the return policy ?
Whom should I ask if my question is not answered above ?

Please speak to Vincent Verduron, Wine Club Manager
9.00am to 5.00pm
Monday to Friday
The Warehouse – Head Office